I not too long ago positioned a sizable get with Temu, but six things ended up lacking from my supply. Inspite of contacting their customer service numerous occasions, all I received had been copy-paste responses insisting that every thing had been packed and transported. No serious investigation was done, they usually refused to choose obligation for that lacking things.
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At the moment they may have a group with a firm of delivery simply call YANWEN EXPRESS they place the offer on a regular basis to the front door but is not really accurate the deal is rarely delivered Temu will not be Risk-free anymore they sometimes use USPS or UPS but now is YANWEN Categorical and the customer care is Awful
Customer fulfillment is of your utmost value and we've been continuously Performing to further improve our support quality. If you want any assistance, remember to information us through Temu.com or Temu app Stay chat. Best wishes, Temu staff
Eventually established the enjoy by demo and mistake. But no support in the slightest degree from Temu or provider in addition to full time throwing away. Reply wrt refund not suitable to time wasted.
Hello, thanks for browsing with us and we've been sorry you are going through problems together with your recent orders. If your merchandise will not get there, arrive ruined, or tend not to match the description or pictures, you may be presented a complete refund underneath Temu's Invest in Defense method ().
Temu responded with exactly what they instructed me 4 months back! By the way? There are 2 other merchandise per week at the rear of the bag!
Hello, thanks for procuring with us and we've been sorry that you are experiencing difficulties with all your current orders. Temu is an e-commerce organization that connects buyers that has a community of items companions, makers and brands Using the mission to empower customers to live their most effective life. It is possible to monitor your shipping position and find out your predicted delivery day specifically while in the Temu app or on Temu.com. If the monitoring standing isn't current for fifteen days, you can ask for a complete refund and keep your goods after they arrive.
Hi, thank you for reaching out. We might split orders into various offers depending upon the amount of goods with your purchase or the dimensions in the merchandise requested. By way of example, if you'll find too many merchandise or any product is oversized, our logistics companion can have to individual them into numerous offers to comply with delivery excess weight constraints and to deliver portion of your buy quicker.
Reply to MMJ I'm such as this person…filling up a cart and chickening out…resolved tp find out if reviews have been out there and located you.
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I'd three orders w a temu of about 60 things – one particular order was several socks to offer to a neighborhood homeless shelter. other orders ended up for misc merchandise for house, automobile, apparel, kitchen area and many others. each individual element of doing organization by means of their application was fully satisfactory.
And I'd acquire complete order directly even though there might be delays, in lieu of have it divided in ten packages.